Personal Impact & Assertiveness - Online

We all have an impact on those around us whether we are aware of it or not. Sometimes it’s the impact we want and sometimes it isn’t.

The good news is that we can choose the impact we have. Our personal impact is within our control and can be carefully shaped and crafted according to our guiding principles – our values. Ultimately, it will affect everything we do and say and it is what other people will remember about us.

Assertiveness is one aspect of personal impact. Too little or too much and we won’t have the impact we want. Our patterns of behaviour are fairly deep seated and changing them in adult life is difficult if you haven’t had much practice. That’s why we start with small steps.

This programme helps people recognise the patterns in the way they communicate and provides tools to support people in consciously creating the impact they choose. We explore assertiveness and different routes to achieving it without a personality transplant.

Learning Outcomes

On this programme you will explore:

How you make an impact

Your patterns of behaviour

How your patterns impact on others

And learn how to:

Put your attention on your intention to change your impact

Change your body language for a different impact

Turn up or down different qualities to achieve a goal

Deliver clear and concise messages that get things done

Set boundaries for others

Deal with difficult people

Use assertive language

Say no without saying no